Refund policy

RETURN AND REFUND POLICY

All products sold on Hideout Production are digital goods, delivered instantly via download link and/or email after purchase.

Due to the nature of digital products, all sales are final once the files have been downloaded. We do not offer refunds or exchanges for digital products that have already been accessed or downloaded.

If you experience a technical issue with your purchase (corrupted files, missing content, or failed download), please contact us at [TUA EMAIL] within 7 days of purchase. We will resolve the issue by providing a working download link or, if the issue cannot be resolved, a full refund.

Refunds are not provided for change of mind, incompatibility with your software/DAW, or failure to read the product description before purchase. We encourage you to review the full product description and contents before completing your purchase.